Hilton Amman

Every thing was perfect

I ve stayed at various Hiltons in Europe, USA and the Middle East and I dare say Hilton Amman has the best service of all. All stuff at the reception (thank you Ali!), room service, concierge (thank you Zaid!), security and at the breakfast were so helpful and polite with a genuine smile in their faces. We only stayed for one night but what a night. As soon as we arrived the reception let us know that we were upgraded from our standard room to the suite in floor 17. What a view! I genuinely thanked everybody asking how did they know we were on our 10 year anniversary trip as I hadn't stated anything in my reservation form. An amazing complimentary cake with gold flakes followed the upgrade! Well done to the team, Hilton will definitely be our choice in our next visit to Amman.

My stay at the Hilton Hotel Amman was truly wonderful. The room was clean, comfortable, and had everything I needed for a relaxing stay. The food was absolutely perfect — delicious, fresh, and with a great variety to choose from. I especially want to thank the reception staff, Sara and Mohammad, who were incredibly professional, helpful, and welcoming. They really made a positive difference in my experience.

The hotel is very well located, close to the main tourist attractions in Amman. Muneer at reception welcomed us warmly, and on hearing it was our anniversary, upgraded us to a beautiful suite, gorgeously decorated with rose petals. It was really lovely and such an amazing treat! Thank you Muneer for your hospitality. Breakfast was lovely and staff are very helpful. The spa is also wonderful, and the lady at the front desk was really amazing - very accommodating and kind (apologies I cannot recall her name).

The high rating of Hilton Amman, which reached 9.6 from more than 3,700 people, was the main reason that led me to choose this hotel in the first place as my accommodation in Amman, despite Hilton being one of my favorite choices for lodging wherever I go. After arriving at the hotel, I was convinced that this high rating was well deserved. We were warmly welcomed by the courteous young Jordanian receptionist, Munir, who provided us with an excellent reception and upgraded our reservation to suites, accompanied by words of welcome and wishes for a pleasant stay. The service continued seamlessly in the hotel’s main restaurant, where Mr. Ziad and Mr. Rami stood out in particular. Despite being part of the restaurant management and not waiters, they personally served the dishes to us. All of this makes you feel, when staying at Hilton Amman, as if you are residing in a hospitality palace rather than just a hotel. This is the secret behind the hotel's high rating—the dedication of its staff, both management and employees, to serving guests and ensuring their comfort. A heartfelt thank you to all the staff, especially Mr. Munir, Mr. Ziad, and Mr. Rami, and appreciation also extends to the rest of the employees. As for the hotel's location, it is another advantage. It is situated near Boulevard Amman, about a 15-minute walk away, and also close to the commercial district in Shmeisani, making it an ideal choice for accommodation in Amman. The hotel rooms are spacious, clean, and fully equipped with all amenities. شكرا للاستاذ منير في الاستقبال ، والاستاذ زياد والاستاذ رامي في المطعم الرئيس لقد اسعدتمونا وجعلتوا من اقامتنا ذكري لا تنسى فشكرا من الاعمالق لكم جميعا.